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Canceling Adobe Stock free subscribtion

New Here ,
Nov 09, 2021 Nov 09, 2021

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Hello, i would like to cancel my free subscribtion of Adbe Stock, but i can not find the way. I follow the instruction where is showed icon of St but when i go to the page of canceling there is only Creative Cloud to cancel, no icon, no option for canceling Adobe Stock. What can i do in this case?

 

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correct answers 2 Correct answers

Community Expert , Nov 09, 2021 Nov 09, 2021

Self-cancel: Cancel your Adobe Stock membership 

 

Via Adobe customer care: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

...

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Adobe Employee , Nov 09, 2021 Nov 09, 2021

Hi @defaultkv6y5s39l1i6,

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. Please confirm that you are signed into https://account.adobe.com with the correct Adobe ID.

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Community Expert ,
Nov 09, 2021 Nov 09, 2021

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Self-cancel: Cancel your Adobe Stock membership 

 

Via Adobe customer care: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Nov 09, 2021 Nov 09, 2021

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Hi @defaultkv6y5s39l1i6,

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. Please confirm that you are signed into https://account.adobe.com with the correct Adobe ID.

EBQ

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