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Canceling Adobe Stock is not possible!

New Here ,
Feb 19, 2020 Feb 19, 2020

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Hi,

I've been trying to cancel Adobe Stock within the first free-month but there is no cancel button!

Also, there is no contact form (or email) and the chat support is down.

 

How can i proceed? Today is the last day of the free month!

Thank you.

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Account management , Plans and purchase

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Adobe Employee ,
Feb 19, 2020 Feb 19, 2020

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Hello LaJoie,

Did you check Accounts page: https://account.adobe.com/ -> Manage plan option

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New Here ,
Feb 19, 2020 Feb 19, 2020

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Thank you Vani,

There was a 'payment details' error showing next to the account, it's gone after the first free-month and i was able to cancel today!

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