Canceling subscription means loosing pending contents...?

New Here ,
Sep 16, 2022 Sep 16, 2022

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I have paid my subscriptions for several months and still have 80 contents pending to use. If i cancell the subscription do I loose access to that contents to use if I need it...?

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Account management , Plans and purchase , Terms of use

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Community Expert , Sep 16, 2022 Sep 16, 2022

No, they will be lost. I suggest you use them up before cancelling.

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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If you cancel your subscription, you will lose unused credits. All the items licenced will stay in your portfolio. I recommend, however, to download them locally. They could be removed from the database for many reasons, and then the download is no more possible.

 

You need to look at it like a mobile phone contract with free minutes. As soon as you cancel, unused free minutes are gone. With your subscription, you also pay the infrastructure and for that, you get allocated each month a certain number of free credits.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Sep 16, 2022 Sep 16, 2022

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Well it seems not exactly free credits, are the number of images I didn't use in previous months that are there cumulating. 
If I cancel and after that I reactivate the account will the pendin images waiting to be used...?

 

thanks...!

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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No, they will be lost. I suggest you use them up before cancelling.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Sep 16, 2022 Sep 16, 2022

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