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canceling subscription

New Here ,
Sep 12, 2018 Sep 12, 2018

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Hi, I just got adobe stock when that is not what I needed can someone help me cancel my subscription.

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Adobe Employee , Sep 12, 2018 Sep 12, 2018
Hi Sarah,Please check the thread: Re: CANNOT CANCEL MY ADOBE STOCK PLAN for more information.Regards,Twarita

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Adobe Employee ,
Sep 12, 2018 Sep 12, 2018

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Hi Andrealy,

I see you have an Adobe account under the same ID as with forums.

I have checked your account details and noticed that you have signed up for an Adobe Stock 10 images per month(1 year) plan on 12 Sep 2018.

If you wish to cancel your Adobe Stock subscription, please see the help document in order to understand the workflow: Cancel your Adobe Stock membership

You may also reach out to the support team Support FAQ: How can I contact Adobe for support?  for the cancellation requests.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Community Beginner ,
Sep 12, 2018 Sep 12, 2018

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No and NO

no success - just get kicked off the site and still cannot find any customer service!!

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Adobe Employee ,
Sep 12, 2018 Sep 12, 2018

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Hi Sarah,

Please check the thread: Re: CANNOT CANCEL MY ADOBE STOCK PLAN for more information.

Regards,

Twarita

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Community Beginner ,
Sep 12, 2018 Sep 12, 2018

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Has anyone ever tried to cancel an Adobe Plan?
Impossible!!! Feel like I'm getting scammed.
Can't reach any customer services, cannot mail Adobe as their mailbox is full, cannot manage my own account as it kicks me off the page overtime I try to cancel the plan.

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