Cancellation fee????

[naomig22241166]

I have just had the same problem - there was no way it was made clear that I was signing up to a whole year and that I would have to pay a cancellation fee - please cancel my stock account and waive the fee. It is very underhand of Adobe to behave like this. I am not a professional but do occasional design work for not for profit small charities for free. the rates you charge are just astronomical and now I cant even get out of it!!

[twaritar3263062 · Accepted solution]

Hi Naomi,

Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

For more details please see Legal subscription terms | Adobe

Regards,

Twarita