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Cancelling license plan

New Here ,
Dec 02, 2022 Dec 02, 2022

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I would like to cancel the Adobe Stock 750 assets monthly plan from my personal account, but the option for the cancellation is not there. All I see is "You'll be able to manage this plan shortly". I do not wish to use the plan any further and I would like to cancel the subscription immediately, before renewal. 

 

Can administrators cancel the subscription, since I'm not able to?

 

Thank you and best regards!

 

Ales

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Account management , Licensing , Plans and purchase

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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Please contact Adobe customer service for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Dec 02, 2022 Dec 02, 2022

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I see that you were able to cancel the subscription. Since you are a team customer you can find support information under the Adobe Admin Console: https://adminconsole.adobe.com/ for future reference.

EBQ

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