cancelling my adobe stock plan

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Nov 10, 2018 Nov 10, 2018

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Hi,

I cant cancel my adobe stock plan after the 1 month trial. There is no option to cancel the service in my account management.!!

Please help. how can I do that?

At the moment i do not need your service, maybe later.

Thanks

Regards

Szilvia

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Adobe Employee , Nov 12, 2018 Nov 12, 2018
Hi Szilvia,Sorry to hear that you are facing issues while cancelling Adobe Stock subscription.I have checked your account details under the Adobe ID shared in the forums and I am unable to locate an Adobe Stock subscription under this ID.Have you perhaps taken another trial with a different Adobe ID?  Please provide the order number or the Adobe ID(in a private message) so we can have this checked.Regards,Twarita

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Adobe Employee ,
Nov 12, 2018 Nov 12, 2018

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Hi Szilvia,

Sorry to hear that you are facing issues while cancelling Adobe Stock subscription.

I have checked your account details under the Adobe ID shared in the forums and I am unable to locate an Adobe Stock subscription under this ID.

Have you perhaps taken another trial with a different Adobe ID?  Please provide the order number or the Adobe ID(in a private message) so we can have this checked.

Regards,

Twarita

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