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1

Cancelling Stock should NOT be this hard

New Here ,
Aug 20, 2021 Aug 20, 2021

Can some one PLEASE advise on how to do this simply??? My god I am at my absolute wits end here with this very clearly anti-consumer website. 

TOPICS
Plans and purchase , Troubleshooting
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Community Expert ,
Aug 21, 2021 Aug 21, 2021
LATEST

Cancelling stock is not hard:

Cancel your Adobe Stock membership

 

There is only one reason why it is not possible to cancel the subscription yourself. This is if you are in arrears and have outstanding invoices with Adobe.

In this case, you will have to go through customer service so that Adobe can explain to you how to resolve the situation. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
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