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Cannot edit graphic resource vector

New Here ,
May 25, 2023 May 25, 2023

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Hi - I licensed #589194084, which describes itself as an "editable text effect," "100% editable," and "words and fonts can be changed." However, I can find no text objects in the document to edit. Am I missing something, or is this not what it's billed to be? It certainly is an editable AI document, but with no editable text objects, its promises would seem to be empty. Thanks

 

Screenshot 2023-05-25 at 5.14.15 PM.png

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correct answers 1 Correct answer

Adobe Employee , May 25, 2023 May 25, 2023

Hello @Mark2911955712kn , I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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Adobe Employee ,
May 25, 2023 May 25, 2023

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Hello @Mark2911955712kn , I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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New Here ,
May 25, 2023 May 25, 2023

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Thank you!  I had a similar issue with a different stock agency some time ago, and it was not handled this quickly or this well. Hat tip to you and to Adobe!

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