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Cannot save asset to Favorites

Community Beginner ,
Feb 14, 2020 Feb 14, 2020

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We used to have the ability to add our favorites (not yet purchased) to named libraries for later consideration. I have folders full of images for various usage (products, styles, etc.). Now I'm getting a "This asset needs to be licensed before it can be saved to a library." message when I try to favorite anything. 

 

Why did Adobe change this? It's very annoying and screws up my workflow. Why can we no longer add assets for later consideration into specifically named folders? I don't want to put everything under one generic "Favorites" folder. Incredibly annoying.

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correct answers 1 Correct answer

Adobe Employee , Feb 20, 2020 Feb 20, 2020
Because this is a template you cannot save it in this way. As a workaround you could create a bookmark or favorite in your browser for this file. Most files you can save a preview, it has never been allowed for templates.

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Adobe Employee ,
Feb 14, 2020 Feb 14, 2020

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Hi tracyp...,

Can you please provide the asset ID of the file you are trying to add as a favorite? I think I know why this is happening but would need to check the file.

 

EBQ

EBQ

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Community Beginner ,
Feb 14, 2020 Feb 14, 2020

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Hi, the ID is 300407723.

https://stock.adobe.com/templates/aquarium-poster-layout-with-pink-and-blue-jellyfish/300407723?prev...

This was just one that I tried to add. 

 

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Adobe Employee ,
Feb 18, 2020 Feb 18, 2020

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Hi,

This is a template. Templates and 3D assets cannot be downloaded as previews.

EBQ

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Community Beginner ,
Feb 18, 2020 Feb 18, 2020

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All I want to do is Favorite it, to add it to a list to remember that it exists and to potentially license it later. There doesn't seem to be a way to do that, which seems inefficient of Adobe Stock.

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Adobe Employee ,
Feb 20, 2020 Feb 20, 2020

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Because this is a template you cannot save it in this way. As a workaround you could create a bookmark or favorite in your browser for this file.

 

Most files you can save a preview, it has never been allowed for templates.

 

EBQ

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New Here ,
Nov 17, 2020 Nov 17, 2020

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Hi

I'm totally agree with Tracyp

It's incredible, we have to be able to compare images before buying the license.

All stock-image shops allows to bookmark in a library your favorite images! this is the only way to find the better image we need... comparing.

I can't work like that!

Is that point is a work in process for adobe ?

 

thanks,

Fanny

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New Here ,
Nov 17, 2020 Nov 17, 2020

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"This file must be licensed before it can be saved in a library"

>> but it should be necessary to save at least the preview of the file (or the link to buy it later)  and to be able to compare and choose...

 

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Adobe Employee ,
Nov 17, 2020 Nov 17, 2020

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Locking this conversation as this post has already been answered.

EBQ

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