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Cannot subscribe - error

New Here ,
Mar 25, 2021 Mar 25, 2021

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I'm trying to start the free 30-day trial for Stock, but everytime I put in my card information (which worked perfectly to subscribe to Premiere Pro), it gives me this error:

 

"We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service."

 

Any advice for how to solve this? Thanks!

TOPICS
Account management, Plans and purchase, Troubleshooting

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Adobe Employee ,
Mar 29, 2021 Mar 29, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

EBQ

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