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Cannot sync my Fotolia account to Adobe

New Here ,
Sep 14, 2019 Sep 14, 2019

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Hi everyone,

 

I've a problem. I can login to Fotolia but when trying to sync with the Adobe Stock it says that there is an error and that my credentials could not be authenticated. What can I do?

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Account management, Troubleshooting

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correct answers 1 Correct answer

Adobe Community Professional , Sep 14, 2019 Sep 14, 2019

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Adobe Community Professional ,
Sep 14, 2019 Sep 14, 2019

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Have you tried here: https://stock.adobe.com/fotolia/login

Paul-M, ACP

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New Here ,
Sep 15, 2019 Sep 15, 2019

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I've changed the password at Fotolia. Then I waited a couple of hours and managed to sync it with Adobe Stock. Thank you.

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Adobe Community Professional ,
Sep 15, 2019 Sep 15, 2019

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Glad you got it sorted out 🙂
Paul-M, ACP

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