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Cant cancel my adobe stock membership plan!!

New Here ,
Dec 08, 2018 Dec 08, 2018

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I'd like if a staff member could cancel my Adobe Stock membership plan.

I signed up for the 10 photos trial and cancelled my membership but it obviously did not work!

I only used one stock photo and that was for due to the fact that I did not have time to create my own.

Can someone cancel my membership ASAP? If they can I'd appreciate it.

Thank you.

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correct answers 1 Correct answer

Adobe Employee , Dec 10, 2018 Dec 10, 2018
Hi Teoman, Hayat and Renee,Sorry to hear that you all are facing issues while cancelling your Adobe Stock subscription.Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation and refund related requests.In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" linkRegards,Twarita

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New Here ,
Dec 08, 2018 Dec 08, 2018

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I also am having trouble cancelling my plan,

I'm sure I tried to cancel during the first month.

I have received information three months later saying that theres a problem with my payment. Completely unaware that I've been paying for three months and haven't been notified of these payments until now.

I would like my stock membership cancelled as I do not use this application.

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New Here ,
Dec 08, 2018 Dec 08, 2018

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Good luck, when you do they charge you ..They took 29.99 on dec 4,the and the 6th..I'm livid

Adobe great product

[Profanity removed... families visit this forum... Mod]

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New Here ,
Dec 08, 2018 Dec 08, 2018

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My 1st reply moderator won't post it.regarding the adobe customer service.. I screen shot mine n a cool on here for the date..I'm disputing this..right before Xmas

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Adobe Employee ,
Dec 10, 2018 Dec 10, 2018

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Hi Teoman, Hayat and Renee,

Sorry to hear that you all are facing issues while cancelling your Adobe Stock subscription.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation and refund related requests.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards,

Twarita

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