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cant open picture from stock when downloaded

New Here ,
Dec 28, 2020 Dec 28, 2020

can anyone help resolve this issue plz?

 

i get this message on some piuctures when i download a picture from stock under license:

 

“AdobeStock_94748624_Preview.ai” could not be opened.

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Feature request
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correct answers 1 Correct answer

New Here , Dec 28, 2020 Dec 28, 2020

Hi, I had a play around with it and managed to resolve it. When you download a picture from stock some are downloaded as a vector file. If you click on settings you can change it to download as a jpeg file. 

This worked for me. 

Cheers 

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New Here ,
Dec 28, 2020 Dec 28, 2020

Hi, I'm business owner and i had also the same issue when download the picture from stock. Have you got any clue? I am still searching for that. 

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New Here ,
Dec 28, 2020 Dec 28, 2020
LATEST

Hi, I had a play around with it and managed to resolve it. When you download a picture from stock some are downloaded as a vector file. If you click on settings you can change it to download as a jpeg file. 

This worked for me. 

Cheers 

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines