change email

New Here ,
Jun 03, 2022 Jun 03, 2022

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good morning, I have registered with 1 month of trial, when registering my email I have made a mistake and I have put ..com and the correct one was ..es, now I cannot log in or do anything, how can I change it???? I need help!!! I cannot unsubscribe it and create a new one, since for this it asks me to log in for any procedure. Can you help me??

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Adobe Community Professional ,
Jun 03, 2022 Jun 03, 2022

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You can log in with your "wrong" e-mail. Indeed, I do think that is not possible to create a userid with a wrong email address, as tge address needs to be confirmed. 

 

If that does not work, contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jun 03, 2022 Jun 03, 2022

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Please contact customer for assistance.

EBQ

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