COMO CAMBIAR EL PLAN ANUAL A MENSUAL? AYUDA

[Jesus24194771rux0]

como cambiarlo... porfavor si alguien puede ayudar

[Abambo · Accepted solution]

Wait for the end of the subscription. Cancel. Take a monthly plan. You will lose accumulated unused credits by doing so.

Alternatively, contact customer service, if there is a different solution.Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

[Jesus24194771rux0]

pero si espero el final de la suscripcion me va a cobrar mas que cancelando la suscripcion... no entiendo puede explicar?

[Abambo]

With early cancellation you will pay half of the remaining due as early cancellation fee, but when you do that, it's illogical to take a subscription on the month. You can cancel anytime by paying the early cancellation fee. Be aware that you will lose unused asset credits, by doing so.

[Jesus24194771rux0]

prefiero cancelar la suscripcion... pues no me cae bien la empresa, cobran mucho y todavia ya no se puede cancelar gratis, gracias por estos ultimos 2 años de buen servicio.