Contact Adobe about Billing Issue

New Here ,
Mar 29, 2022 Mar 29, 2022

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I was wondering how I could get in contact with an actual human from Adobe.

I got a bill for my Adobe Stock subscription, which cannot be right as  I canceled within the free trial period. 

As this is a specific account-related problem I have to get in contact with someone from adobe, however on the adobe help center there are answers to standard questions, even if I click on 'get in contact'.

I searched the site for an hour and I could not find an e-mail address or contact number from someone that could help me with this, so that is why I am posting this here.

 

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Account management , General , Licensing , Plans and purchase

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Adobe Employee , Mar 29, 2022 Mar 29, 2022

Hi @nienkes24011147,

Adobe will send you a confirmation email if you successfully cancelled your subscription. You can manage your subscription at https://account.adobe.com.

 

If you require additional assistance please contact customer care, https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adob

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Adobe Employee ,
Mar 29, 2022 Mar 29, 2022

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Hi @nienkes24011147,

Adobe will send you a confirmation email if you successfully cancelled your subscription. You can manage your subscription at https://account.adobe.com.

 

If you require additional assistance please contact customer care, https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

EBQ

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