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Converted to annual subscription without confirmation

New Here ,
Sep 27, 2019 Sep 27, 2019

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Good day,

 

My trial plan was automatically converted to an annual plan. Now if i try to cancel the plan there is a $100 and something penalty. I did not agree to this being converted into an annual plan and thus I find it quite frustrating that I am now unable to cancel the plan without penalties applying.

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