Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Corrupted File Adobe Stock

Community Beginner ,
Sep 17, 2020 Sep 17, 2020

Copy link to clipboard

Copied

3 of the clipart images downloaded in jpeg format is corrupted or non viewable

File No. 287382069, 306149666,  287382188

TOPICS
Troubleshooting

Views

118

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 21, 2020 Sep 21, 2020

Copy link to clipboard

Copied

Hi Arun,

I can reproduce the issue you are experiencing. A workaround is to open the vector file in Illustrator and then export the file as a jpeg. Let me know if this workaround will not work for youi.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 23, 2020 Sep 23, 2020

Copy link to clipboard

Copied

Hi Thank you,

But I redownloaded it as an AI file and then opened the application in AI
and saved it as PDF.

With Best Regards,
Arun Chand R Ph.D.
[REMOVED BY MODERATOR]

*Disclaimer*
*This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. If you are not the intended recipient you are notified that
disclosing, copying, distributing or taking any action in reliance on the
contents of this information is strictly prohibited. Please notify the
sender immediately by e-mail if you have received this e-mail by mistake
and delete this e-mail from your system.*

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 24, 2020 Sep 24, 2020

Copy link to clipboard

Copied

Hi Arun Chand 82,

I'm not certain if you are asking for additional assistance or if you found a workaround.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 24, 2020 Sep 24, 2020

Copy link to clipboard

Copied

I found the workaround

With Best Regards,
Arun Chand R Ph.D.
Head - Quality & Research
[REMOVED BY MODERATOR]

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 27, 2020 Sep 27, 2020

Copy link to clipboard

Copied

LATEST

Issue has been resolved

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started