Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forĀ 
ShowĀ Ā onlyĀ  | Search instead forĀ 
Did you mean:Ā 
search

Corrupted File Adobe Stock

kaorim18022867
New Here ,
Sep 19, 2020 Sep 19, 2020

Copy link to clipboard

Copied

Dear Adobe Stock team,

I got some issues with the image #223817078

I licensed and downloaded it but can't open the file in Illustrator (latest version).

Can you please check that file?

Thank you very much!

Best regards,

Kaori

TOPICS
Troubleshooting

Views

69

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 1 Reply 1
latest latest Jump to latest reply
EvilBugQueen1 Adobe Employee
Adobe Employee ,
Sep 21, 2020 Sep 21, 2020

Copy link to clipboard

Copied

LATEST

Hi kaorim...,

Thank you for reporting this to us. I've granted a replacement license to you and have forwarded the issue to our content team.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Plans and prices
Availability
Credit packs
Getting Started
Get Started
Using the Community Experience League Terms of Use Privacy Policy Cookie preferences ad choicesAdChoices Language:
  • Deutsch
  • English
  • EspaƱol
  • FranƧais
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
  • PortuguĆŖs
Copyright Ā© 2021 Adobe. All rights reserved.