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Corrupted File

Community Beginner ,
Jan 03, 2019 Jan 03, 2019

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Dear Adobe Stock team,

I got some issues with the image #163171020.

I licensed and downloaded it now with three different browser and still cannot open the file with an unknown error.

Can you please check that file?

Thank you very much!

Best regards

Stephan

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correct answers 1 Correct answer

Community Beginner , Jan 04, 2019 Jan 04, 2019

I could now try it with my sketch and I can use the file with it.

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Community Expert ,
Jan 03, 2019 Jan 03, 2019

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How do you want to open the file? As it is a vector graphic, the program to use would be Adobe Illustrator.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jan 03, 2019 Jan 03, 2019

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I tried to import it with inkscape.

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Adobe Employee ,
Jan 03, 2019 Jan 03, 2019

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Hi Stephan,

Sorry to hear that you are facing issues while downloading an Adobe Stock file. I have downloaded and opened the file in Illustrator CC and did not encounter any issues.

We recommend opening the vector files in Illustrator for best results. If you do not have Illustrator as a workaround you may download the trial version of Illustrator(7 days trial ) and can try to use the files.

You may use this link to download the trial version of Illustrator:

https://www.adobe.com/in/downloads.html

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Community Beginner ,
Jan 03, 2019 Jan 03, 2019

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Is there any non commercial possibility to open those ai files?

Or is there a possibility to download this payed file as another file format like svg?

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Community Expert ,
Jan 03, 2019 Jan 03, 2019

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importing eps or ai?

I do not know what Inkscape can import, but logically, Ai files work best with Illustrator.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jan 03, 2019 Jan 03, 2019

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I do use sketch normaly. Only inkspace due to the windows notebook right know 😮

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Community Beginner ,
Jan 04, 2019 Jan 04, 2019

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Once again my last question to be the latest post:

Is there any non commercial possibility to open those ai files?

Or is there a possibility to download this payed file as another file format like svg?

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Adobe Employee ,
Jan 04, 2019 Jan 04, 2019

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Hi Stephen,

I'm afraid that it'll work the best with Adobe Illustrator only.

Regards,

Sheena

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Community Beginner ,
Jan 04, 2019 Jan 04, 2019

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I could now try it with my sketch and I can use the file with it.

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Community Expert ,
Jan 04, 2019 Jan 04, 2019

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I don’t know of any non commercial program. I did use Corel Draw several years ago, but results where mitigated. And Corel Draw is a commercial project.

ABAMBO | Hard- and Software Engineer | Photographer

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