Corrupted File

Community Beginner ,
Jan 03, 2019 Jan 03, 2019

Copy link to clipboard

Copied

Dear Adobe Stock team,

I got some issues with the image #163171020.

I licensed and downloaded it now with three different browser and still cannot open the file with an unknown error.

Can you please check that file?

Thank you very much!

Best regards

Stephan

Views

317

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Jan 04, 2019 Jan 04, 2019
I could now try it with my sketch and I can use the file with it.

Likes

Translate

Translate
Adobe Community Professional ,
Jan 03, 2019 Jan 03, 2019

Copy link to clipboard

Copied

How do you want to open the file? As it is a vector graphic, the program to use would be Adobe Illustrator.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 03, 2019 Jan 03, 2019

Copy link to clipboard

Copied

I tried to import it with inkscape.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 03, 2019 Jan 03, 2019

Copy link to clipboard

Copied

Hi Stephan,

Sorry to hear that you are facing issues while downloading an Adobe Stock file. I have downloaded and opened the file in Illustrator CC and did not encounter any issues.

We recommend opening the vector files in Illustrator for best results. If you do not have Illustrator as a workaround you may download the trial version of Illustrator(7 days trial ) and can try to use the files.

You may use this link to download the trial version of Illustrator:

https://www.adobe.com/in/downloads.html

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 03, 2019 Jan 03, 2019

Copy link to clipboard

Copied

Is there any non commercial possibility to open those ai files?

Or is there a possibility to download this payed file as another file format like svg?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 03, 2019 Jan 03, 2019

Copy link to clipboard

Copied

importing eps or ai?

I do not know what Inkscape can import, but logically, Ai files work best with Illustrator.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 03, 2019 Jan 03, 2019

Copy link to clipboard

Copied

I do use sketch normaly. Only inkspace due to the windows notebook right know 😮

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 04, 2019 Jan 04, 2019

Copy link to clipboard

Copied

Once again my last question to be the latest post:

Is there any non commercial possibility to open those ai files?

Or is there a possibility to download this payed file as another file format like svg?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 04, 2019 Jan 04, 2019

Copy link to clipboard

Copied

Hi Stephen,

I'm afraid that it'll work the best with Adobe Illustrator only.

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 04, 2019 Jan 04, 2019

Copy link to clipboard

Copied

LATEST

I could now try it with my sketch and I can use the file with it.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 04, 2019 Jan 04, 2019

Copy link to clipboard

Copied

I don’t know of any non commercial program. I did use Corel Draw several years ago, but results where mitigated. And Corel Draw is a commercial project.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started