Credit Packs sind einmalige Zahlungen. Es ist kein Abo. Wenn allerdings Du ein Abo abgeschlossen haben solltest, kannst Du es jederzeitinnerhalb der nächsten 14 Tage kostenfrei kündigen. Ich kenne allerdings kein 5-Bilder-im-Monat Abbo.
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(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
Hi @Susy Tl,
Thank you for bringing this to our attention. Could you please share a screenshot of what you are seeing? The Adobe Stock team may need to work with the account management to remedy this. You can share the screenshot with me via private message if you like. Thank you.
thank you for your answers and sorry that I could not react earlier.
I just checked my account and the 'Nächste Zahlung für den 17. Okt. 2022 angesetzt' message has disappeared - as well as an entry for a trial stock-abo which I had canceled already before buying the credit pack. Maybe the payment message was in connection with that?
Anyway: My problem seems to be solved so far. I'll wait for October 17th to come and will check my credit card balance after that day. 🙂
Thank you for your assistance,
Did you take the subscription on September 17th?
As payment processing is done automatically, I would guess that if you can't find notice in your account, that there is no processing foreseen.
If there is, however, feel free to contact Adobe customer service in this matter. German customer service is available during office hours.