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Credits appear on login page, not on Stock page

New Here ,
Aug 13, 2024 Aug 13, 2024

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When I log in it shows that I have 500/500 credits. I click stock to go to the page, once there all that I see are options to sign up for a free trial. It does not show my credits anywhere on the page.

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Adobe Employee , Aug 13, 2024 Aug 13, 2024

Hi @bobf26873082  - The "500/500 credits" displayed in the profile dropdown represent the generative credits available in your account, which you can use to generate AI assets.
If you have an active  Adobe Stock plan, the plan credits will be displayed separately as "Available Stock Quota" in the profile dropdown, as shown below. These plan credits indicate the remaining stock plan quota you have, which can be used for licensing various types of assets and If you have plan credits it will show on

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Adobe Employee ,
Aug 13, 2024 Aug 13, 2024

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Hi @bobf26873082  - The "500/500 credits" displayed in the profile dropdown represent the generative credits available in your account, which you can use to generate AI assets.
If you have an active  Adobe Stock plan, the plan credits will be displayed separately as "Available Stock Quota" in the profile dropdown, as shown below. These plan credits indicate the remaining stock plan quota you have, which can be used for licensing various types of assets and If you have plan credits it will show on top nav bar as well like below:

Riya123_0-1723581632400.png

Riya123_0-1723583460709.png

 

Also you can click on change profile link in profile dropdown to switch between different profiles if the adobe stock plan is associated with a different profile .  Hope this helps. Let us know if you have anymore questions. 
Thank you!! 

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