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Did I accidentally download an image that costs?

Community Beginner ,
Dec 29, 2022 Dec 29, 2022

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Hi, I signed up for a free one-month trial of Adobe Stock, during which you can download 10 images for free. The first image I downloaded read 'free' next to it (either in the download button or after the standard license type selection). It was this image: 132900812. The second image I downloaded said nothing but 'Standard license (1 Image)' and 'Extended license (€63.99)'. The 'Standard license (1 Image)' option was already selected for the image in question, so I downloaded it. I'd just like to make it absolutely sure before I proceed to download the ten images that they indeed are free. I mean... doesn't 'the standard license' always cost something when you are not in the trial period? Or as you see, I don't understand how these things work here... hmm... anyway...


So I guess I could boil down my question to this: Can I download any ten images for free that are marked as 'Standard license' (that have no price tag after them like in Extended licenses) now that I'm signed in as 'Adobe Stock – 10 assets a month' user?

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General , Licensing , Plans and purchase , Terms of use

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correct answers 1 Correct answer

Community Expert , Dec 29, 2022 Dec 29, 2022

Free means free, even without a subscription. Your second picture did cost one plan credit. If you were in the paid period, you could convert that into a cost. Currently, Adobe is paying for this. If you licence something that cost real money, like a video or a premium image, you will get asked a confirmation.

 

You see the number of assets that you still can licence during your first free month if you go to https://stock.adobe.com. If your screen is too small, you will need to click your avatar

...

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Community Expert ,
Dec 29, 2022 Dec 29, 2022

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Free means free, even without a subscription. Your second picture did cost one plan credit. If you were in the paid period, you could convert that into a cost. Currently, Adobe is paying for this. If you licence something that cost real money, like a video or a premium image, you will get asked a confirmation.

 

You see the number of assets that you still can licence during your first free month if you go to https://stock.adobe.com. If your screen is too small, you will need to click your avatar to see the number of remaining credits.

Abambo_0-1672351772198.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Dec 29, 2022 Dec 29, 2022

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Ok, thanks for the clarification. It just started bothering me when the first picture I downloaded clearly said next to it that it was free, but the 'free' text was missing from the second picture.

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Community Expert ,
Dec 29, 2022 Dec 29, 2022

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So the second asset did cost you a plan credit! You can search for free assets by applying the "free" filter tag.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Dec 30, 2022 Dec 30, 2022

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I assume the first two assets cost me plan credits. They were from the same photographer. I also downloaded a third image that day, which was actually free (I selected 'free' from the drop-down menu before searching). After downloading those three pictures, I still had 8 assets available. But I think everything is fine now. I just didn't understand the billing system at first. Thanks for your help!

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Community Expert ,
Dec 31, 2022 Dec 31, 2022

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With 8 credits, you have used 2 of those 10. The licence history shows what has been licenced. 

 

Have fun, and use your remaining licences wisely. If you do not intend to keep the subscription, do not forget to cancel in time. As soon as you cancel, you will lose unused credits, so use them before the plan. 

 

If you need further help, update this or start a new thread. 

 

Have fun, and a happy new year.

ABAMBO | Hard- and Software Engineer | Photographer

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