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Disappeared Adobe stock files

New Here ,
Feb 05, 2024 Feb 05, 2024

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I purchased 6 4k stock videos today yet the 7th could not be found to purchase. That video has disappeared.

I downloaded a stock video preview and edited it into a sequence. Today I tried to purchase that video to complete my project and it had disappeared. How do I get to the database to find who authored the video to see if I could retrieve the clip?

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Community Expert ,
Feb 06, 2024 Feb 06, 2024

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There is no possibility to get that information. You need to select a different asset, if your asset has been removed in the meantime. Either the author pulled the asset or Adobe did. If Adobe did delete the asset, it's because of issues with the file.

ABAMBO | Hard- and Software Engineer | Photographer

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