Download file types

[CityCPC]

Recently I've noticed a choice of file type for downloading when I purchase a Stock license, either an AI or jpg, with the option of setting a default file type for download. I believe my default got set as a jpg and now I cannot download anything except jpgs, regardless of whether I purchase an AI file license. Can someone direct me to where I can remove this default setting? I believe there was a location for it mentioned in the dialog box, but the box does not come up anymore. I've contacted customer service with zero help (and a whole heap of frustration)...now I'm left with a file that I cannot use! I've attached an image of the product I purchased and the product I received.

[Marianne-Deiters · Accepted solution]

Select a single picture. Then you click on "Settings". In the dialog box you can then change the options.

[Sondra24765390lztf]

This does not work for me. The option to change to format is not displayed in the dialog box.

[Abambo]

Are you certain that you are with a vector asset?

My first is a photo:

My second is a vector asset:

[Vani_100]

@CityCPC, 

Did you get chance to change your settings using the Second vector asset "Settings" option. 

Please note:Settings option is available to Vector assets only. You can change your settings to "Always download vector file type" or "Ask me everytime".