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Michele,
Our product team has checked the file at their end and it seems there was an error and the contributor may not have submitted the correct base file. The file has been taken offline, for now, however, I have added 1 image license to your account so that you may use it against a different image.
Hope that helps!
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
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Hi Michele,
We apologize for the inconvenience caused to you. Let me get this asset checked by the concerned team. I will update this thread once I hear from them. Appreciate your patience.
Regards,
Twarita
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Michele,
Our product team has checked the file at their end and it seems there was an error and the contributor may not have submitted the correct base file. The file has been taken offline, for now, however, I have added 1 image license to your account so that you may use it against a different image.
Hope that helps!
Feel free to update this thread in case of any additional questions.
Regards,
Twarita