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empty ai file

New Here ,
Oct 24, 2018 Oct 24, 2018

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I have downloaded an ai file. But if I open it, its an empty document. I try it open with photoshop, but its the same too.

FILE #: 110152388

Thanks the helping!

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Adobe Employee ,
Oct 25, 2018 Oct 25, 2018

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Hi Natalia,

I apologize for the troubles.

I'm getting this file checked by our product team here. I'll update you shortly about the resolution.

Regards,

Sheena

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