Locked

Enter payment confirmation password

New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

A 4 year old child accidentally bought a video license. Can I set up to ask for a password when purchasing a license for video, etc.?  Or can I cancel my purchased video license?

TOPICS
Account management , Licensing

Views

102

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 13, 2021 Jan 13, 2021

This is a user to user forum with some participation of Adobe employees.

 

You can't cancel a license. You will need to contact customer support for a possible refund. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

 

 

Likes

Translate

Translate
Community Expert ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

LATEST

This is a user to user forum with some participation of Adobe employees.

 

You can't cancel a license. You will need to contact customer support for a possible refund. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

 

 

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started