Errant click accidentally licensed an image

New Here ,
Apr 22, 2022 Apr 22, 2022

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I accidentally licensed File # 216681196. The Adobe Stock interface isn't very forgiving, license buttons probably shouldn't be included on thumbnails. How do I get that license refunded?

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Adobe Community Professional ,
Apr 23, 2022 Apr 23, 2022

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Yes, there is a problem with this button, but on the other side it's really a matter of ease of use. As for me, I have never accidentally licensed an asset, even when working with my phone.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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