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Hi,
since yesterday i can't connect to my account for buy one video
when i'd tried to connect for pay i'm automaticly redirected to an error page "502 Bad Gateway" - nginx
someone can help me ?
cdly
Hi OB,
Can you please try accessing Adobe Stock again? We are especially interested in the results of your particular scenario where you sign in after searching for and selecting a video for purchase.
Thank you!
EBQ
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Hello Sheena
the same thing happens when I try to connect myself without buying any footage
Please tell me if that's clear enough for you?
By the way we already gave these informations to Wendy by private message yesterday
Olivier
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Hi All,
The issue is still being worked upon by the engineering team for fix.
I'll update you all once the issue has been fixed.
Regards,
Sheena
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Thank you Sheena!
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You're welcome!
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Working for me. Thanks
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Sign in to the Photoshop Family Feedback site fixed as well!
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Any update?
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Hi SA,
I've sent you a private message requesting more specific information.
EBQ
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Thanks. I followed the steps and responded via email as requested.
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Seems like I'm going to have to switch stock sites, if this isn't fixed by Monday.
I've already missed a couple days of work and some of us do work weekends.
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I'm seeing the same issue when trying to sign in to the Photoshop Family Feedback site. I've cleared my browser cache and cookies and tried different browsers (FireFox, Chrome, Internet Explorer) with the same results.
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Hi OB,
Can you please try accessing Adobe Stock again? We are especially interested in the results of your particular scenario where you sign in after searching for and selecting a video for purchase.
Thank you!
EBQ
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hi EBQ,
it work ! thank you so much !
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Hi Sheena
It is working fine now ... many thanks
Olivier
2018-08-15 18:04 GMT+02:00 Sheena Kaul <forums_noreply@adobe.com>:
ERROR 502 Bad Gateway
Sheena Kaul
<https://forums.adobe.com/people/Sheena+Kaul?et=watches.email.outcome>
marked EvilBugQueen1
<https://forums.adobe.com/people/EvilBugQueen1?et=watches.email.outcome>'s
reply on ERROR 502 Bad Gateway
<https://forums.adobe.com/thread/2522584?et=watches.email.outcome> as
helpful. View the full reply
<https://forums.adobe.com/message/10560701?et=watches.email.outcome#10560701>
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You are welcome!
Thanks for confirming.
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Works now for me as well. Thanks!