Error, i cant buy a trial of Adobe Stock

New Here ,
Aug 23, 2020 Aug 23, 2020

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"We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer support" keeps showing in differente browsers. Would like to get some help so i can start my free trial and use some Stock images. 

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Adobe Employee ,
Aug 24, 2020 Aug 24, 2020

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Hi Antonio5FF0,

We've been seeing some issues with some of our Latin American customers and the formatting used in the VAT field while completing checkout. Can you please confirm that you are using the correct form for your tax numbers you need to enter?

 

Do let me know what you discover as this could help other customers.

EBQ

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