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Hi EBQ, I am receiving the same error message and Adobe support has asked me to post here incase it can be solved quickly, do you have any solutions?
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Hi @bradleyb4941171,
I'm sorry, it was a mistake for customer care to refer you to the forums. The customer care team can escalate your issue after they review your information. Sending you to the forums was not the proper process. I have forwarded your issue to my contacts and someone in customer care will be reaching out to you for more infomraiton.