Error We're sorry, but a system error occurred.

[Arun markaz]

Team,

I am receiving this Error after downloads just 10 images ( If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service.). Will someone let me know about this issue? I have tried in many browsers, mobiles, Different System it's not working

Attached is the Screenshot from my PC

 

[EvilBugQueen1]

Hi Arun,

Thank you for reporting this issue. I am looking into this and will provide an update soon.

EBQ

[EvilBugQueen1]

Hello Arun,
We discovered the cause of this issue, but it is going to take some time to fix. I've granted you some free licenses to unblock you. I'll provide an update when I have more information. Please reach out to me if you have any questions.
EBQ

[Arun markaz]

Hello,

It works until 5 images, after downloading the 5 images the error seems same. I have attached the screenshot too. Please solve this, then whats the purpose of using Adobe Stock with Error? Waste of money 

Please check and reslove asap, I dont need temporary Solution, i need permanent solution

[EvilBugQueen1]

Hello Arun,

As I mentioned above it will take some time to fix this issue and we appreciate your patience. At this time the person who set up your Creative Cloud team would be able to complete the purchase.

If you have additional questions please send me a private message or contact customer care.

EBQ

[Arun markaz]

Still the Problem not solved, Already 2 days gone. I am working on many clients thatsy I bought Adobe Stock and now the image is not downloading and getting Error

[EvilBugQueen1]

Hello Arun,

This issue will not be fixed for some time. Your administrator will need to make purchases on your behalf. If you require additional assistance please contact customer care, https://helpx.adobe.com/contact.html.

EBQ

[EvilBugQueen1]

I've been told that this issue is now fixed. Can you please verify and let us know here?

EBQ