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Whenever I download an image, all I'm getting is flat PNG files, it clearly says vector format...
FILE TYPE: AI/EPS
CATEGORY: Other
The picture info mentions EPS, so I'd assume it's a vectorised image...
Hi there,
Thanks for confirming that.
I've checked here with our product team and the file seems to be fine and working. We don't have any png files so maybe you're missing something. Please re-download the file and check.
Let me know if you still have issues.
Regards,
Sheena
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Is this a STOCK question?
Please post the name of the program you use so a Moderator may move this message to that forum
-A program would be Photoshop or InDesign or Illustrator or ???
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Hi Saqib,
We apologize for the inconvenience caused to you.
Could you please let us know the application you are using to open this file?
Regards,
Twarita
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Sorry, my bad, it's Illustrator
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Hi there,
Thanks for confirming that.
I've checked here with our product team and the file seems to be fine and working. We don't have any png files so maybe you're missing something. Please re-download the file and check.
Let me know if you still have issues.
Regards,
Sheena