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Extremely slow downloading speed from Adobe Stock

New Here ,
Mar 09, 2023 Mar 09, 2023

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Ran the internet speed test, speed is 40mb/s, no issues with any other website, cleaned the cache from google chrome, restart the router, no issues on my end

But for some reason only suddenly this week when I try to download images from Adobe Stock the speed is like 7kb/s, its like its being limited or something

taking up to 20 minutes to download 3 images, basically unusable, can you guys fix it? The website itself is already extremely slow to load images thumbnails by default, very frustrating to use already

 

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Download , Libraries

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New Here ,
Mar 09, 2023 Mar 09, 2023

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Tried different browsers already, same issues

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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Hi,

 

I tested it from my side and its normal fast. It maybe an Internet issue and/or many Internet Traffic in your area. Maybe try it at a different time.

regards,
Henrik

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Adobe Employee ,
Mar 10, 2023 Mar 10, 2023

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I am uncertain of what type of subcription or account you have for Adobe Stock. If you are on a corporate network there is a high probability that your company's network configuration is contributing to this issue. You can confirm this by downloading from a different network. If you find that it is your company's network configuration then you will need to discuss this with your IT department.

EBQ

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