fault licence input

[seven cats]

Hi, the first time a looked in STOCK i make it as a payment.

How can i refund my 36,29€ and annulate without extra buying other software?

[Jill_C]

Don't understand your question. If English is not your first language, write in your native language and we will use the translator.

[Abambo]

If I understand your problem correctly, you have taken a test subscription of 10 assets/month, and you have been immediately charged the subscription. That happens, when you take the test subscription a second time. You have 14 days to cancel your subscription and to get refunded. Go to https://account.adobe.com/plans, and click “Manage Plan”.  You should be able to cancel from there. The refund will be automatic. The refund takes, however, several business days (a business day is from Monday to Friday).

[Liza5C0C]

Hello @seven cats, your trial period ended on 07/16. Since the subscription wasn't cancleded before the trial ends, you've been charged 36,29€ for the bext month.  If you wish to cancel the subscription, please follow the instructions: https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html , or contact Adobe customer care by beginning a secure chat session at https://helpx.adobe.com/support.html