Fichier Ai non exploitable sur Adobe Stock - simple image

Community Beginner ,
Jun 24, 2022 Jun 24, 2022

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Bonjour,

Ca fait deux foix que je télécharge les licences des fichiers Ai de calendriers indiqués comme "entièrement modifiable via calques et texte arial".

Mais à chaque fois, c'est une simple image non exploitable.

Il s'agit des fichiers #399841815 et #460500308

Merci de votre aide.

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Adobe Employee ,
Jun 24, 2022 Jun 24, 2022

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You'll need to be more specific about what the issue is here. There are two settings when downloading, JPEG and .EPS/.AI. Make sure you are downloading these as the latter and that you are using the most recent version of Adobe Illustrator to view them.

EBQ

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Community Expert ,
Jun 25, 2022 Jun 25, 2022

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399841815 est un fichier SVG, 460500308 est un fichier Ai respectivement EPS.

Il faut, bien sûr, utiliser le bon paramétrage :

Abambo_0-1656165731285.png

 

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jun 25, 2022 Jun 25, 2022

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@EvilBugQueen1 Thank you for the answer. I downloaded the appropriate file type. View the following screenshot.
@Abambo : Merci. J'ai bien téléchargé le bon fichier avec le bon paramétrage. Je vous ai fait une capture d'écran.

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Adobe Employee ,
Jun 27, 2022 Jun 27, 2022

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Could you explain what the issue is that you are having? It's not clear from your screenshots or explanation. Steps for reproducing the issue would be he very helpfu. Thanks.

EBQ

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Community Expert ,
Jun 28, 2022 Jun 28, 2022

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@EvilBugQueen1 it looks like the contributor embedded an image in the vector asset, which should have been refused then according to the contribution rules. I would ask @Contributor1 to check those assets for @Lousoloy .

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jun 28, 2022 Jun 28, 2022

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Hello, I've verified the issue and granted you 2 replacement credits. 399841815 doesn't look as bad as the header looks like the only non-editable text, 46050030 is really bad as it's just a copy of an image that can't be edited. I'll send the assets to the content team for review. Thank you for the report and sorry for the problem with the assets.

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Community Beginner ,
Jun 29, 2022 Jun 29, 2022

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@EvilBugQueen1  @Abambo @Contributor1

Thank you for everything!

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Community Expert ,
Jun 29, 2022 Jun 29, 2022

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You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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