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FILE #: 432547731 I keep getting an error message when downloading

New Here ,
Nov 05, 2021 Nov 05, 2021

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Hello,

I' m trying to download this file FILE : 432547731 (Line Art Woman With Flowers. Head Of Flowers Line drawing. Flower Woman Vector. Minimal Abstract portrait female)

 but it won't open in Illustrator.  Could someone verify this file for me please?

Thank you,

Pamela

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Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Nov 05, 2021 Nov 05, 2021

Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

unknown error.PNG

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

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Are you sure that you download the vector file and not the JPEG? What is your error message in Illustrator? Do you have the latest Illustrator version?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Hello,  Yes, I downloaded the vector file and I am up to date with the latest software.  The error message is "  The operation cannot complete because of an unknown error"

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Adobe Employee ,
Nov 05, 2021 Nov 05, 2021

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Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

unknown error.PNG

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