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File listed as Ai, but it's images and not true vector

New Here ,
May 28, 2019 May 28, 2019

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I just used a stock image credit for an Ai file, and the main element on the stock image is NOT vector, but an image. I was under the impression that this was against the selling guidelines with Adobe? File is linked below. The fan background of the file is an image. Completely misrepresented if you ask me. How do I report it and get my credit back? The file is rendered useless to me, as I need to change the colors drastically to serve its purpose within Illustrator. Thanks! 

An Art Deco Wedding Card with a Gold-patterned Background. - Buy this stock vector and explore simil...

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Adobe Community Professional , May 28, 2019 May 28, 2019
Hi RADest,On the menu bar at the bottom of your account page you will see, "Learn and support". Click on it and scroll to the bottom of the new page to a menu bar with "Contact Us". You may select the method of contact you wish to use there. Please note: If you do not see "Learn and support, you should see "Contact us".Best wishesJG

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Adobe Community Professional ,
May 28, 2019 May 28, 2019

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Hi RADest,

On the menu bar at the bottom of your account page you will see, "Learn and support". Click on it and scroll to the bottom of the new page to a menu bar with "Contact Us". You may select the method of contact you wish to use there.

Please note: If you do not see "Learn and support, you should see "Contact us".

Best wishes

JG

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New Here ,
May 30, 2019 May 30, 2019

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Thank you - Adobe already credited back. Unfortunate that this happens. I hope the portfolio isn't littered with files that are against the guideline for Stock.

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