Fotolia copyright

[senaiaksoy]

I need to inquire about how to access the licensing history of photos I previously purchased from Fotolia. Some stock photo websites are requesting proof of copyright for these images. Could you please guide me on how to access the purchase history and licensing documentation for my Fotolia purchases? I need this information to verify my legitimate ownership and usage rights for these images. Please advise on the steps to retrieve these records from my previous Fotolia account.

[Abambo]

You do not own thze copyright of pictures licenced. You only have a licence that gives you the right to use them. I don't know what stock photo websites you are talking about, but the licence does not give you the right to sell the assets.

As the Fotolia site has been switched of a long time ago, your best chance to get a licence history would be to ask Adobe customer care.

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.