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Free trial of Adobe stock has charged me when I downloaded a video

New Here ,
Jan 07, 2021 Jan 07, 2021

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Could someone at Adobe please get back to me as to why I have been charged for my first download of a video. Supposedly there are 10 free downloads in my first month's trial. If this is not the case, then the offer you have online is highly misleading.

 

Look forward to hearing from you.

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Adobe Employee ,
Jan 07, 2021 Jan 07, 2021

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Videos are not included in this offer.

EvilBugQueen1_0-1610050574186.png

 

EBQ

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