How can our account be blockd or banned, please answer.

Community Beginner ,
Mar 06, 2022 Mar 06, 2022

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how can an account in adobe stock be banned what are the reasons.

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Adobe Community Professional ,
Mar 07, 2022 Mar 07, 2022

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Are you experiencing a blocked account as a stock user? Never heard about that! But you should contact customer care on this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

 

If you are a contributor, then yes, your contributor account can be blocked for multiple reasons:

  • posting assets that are not yours
  • excessive sales activities, showing some kind of fraud pattern
  • spamming the submission queue 
  • submitting inappropriate content
  • having submitted massively content that does not meet the required quality (this are mostly older accounts of people, who submitted prior to the stringent vetting that Adobe applies).
ABAMBO | Hard- and Software Engineer | Photographer

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