Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


How do I change file format download from .AI to .JPEG?

New Here ,
Mar 20, 2021 Mar 20, 2021

Copy link to clipboard

Copied

My Illustrator is not working at the moment. I have licenced the files that are both avaialable in JPEG and AI formats, but when I press on download - it automatically downlads .AI only...

How do I get JPEG?

Please help!

 

TOPICS
Download, Licensing

Views

138

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 28, 2021 Jul 28, 2021
This is working as designed. preview jpegs for download is not available. You can download vector assets as jpeg files only after licensing. In Vector setttings, you can see text mentioned as "Licensed file type"  /”Vector and JPEG files included with both licenses” for download.

Likes

Translate

Translate
Adobe Community Professional ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

Hi@vadjok88 ,

 

Sorry for the trouble. Just follow my instructions:

  1. On stock.adobe.com Select the asset you want to download.
  2. You will see a small gear "Settings" at the right of the asset preview.
    Abambo_0-1616458548070.png
  3. Click that and on the following dialogue select your preferred option.
    Abambo_1-1616458639196.png
  4. Push save.

 

You should be done now. Please note that JPEG files do not hold transparency information so any asset where transparency is essential like fireworks-isolated-on-dark-transparent-background do not work as a JPEG file.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 28, 2021 Mar 28, 2021

Copy link to clipboard

Copied

Thank you! SOLVED!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 29, 2021 Mar 29, 2021

Copy link to clipboard

Copied

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

Hello, I am having trouble downloading preview jpegs.  I have clicked on the always download jpegs but the preview downloads are still coming down as .ai files.  How do I fix this?  I am having to licence files to preview 😞

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

I can confirm this, and I suspect this to be a bug. @EvilBugQueen1 may have more insight on this. Meanwhile, I suggest you use the right button on the stock website to download a JPEG preview.

Abambo_0-1627506396912.png

 

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

This is working as designed. preview jpegs for download is not available. You can download vector assets as jpeg files only after licensing. In Vector setttings, you can see text mentioned as "Licensed file type" 

/”Vector and JPEG files included with both licenses” for download.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

Copy link to clipboard

Copied

LATEST

@Vani_100,

This made sense before the possibility was offered to license vector files as rendered JPEG files. Especially as the preview files are JPEG files, disguised as Adobe Illustrator files, and as such have in Illustrator only limited value.

 

@eenergib,

As a @Vani_100's statement is obvious, and as it's a feature, not a bug, you need to download previews as indicated in my message https://community.adobe.com/t5/stock/how-do-i-change-file-format-download-from-ai-to-jpeg/m-p/122139....

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started