How do I unlicense an adobe stock?

New Here ,
Feb 26, 2022 Feb 26, 2022

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I was trying to look at a template and accidentally licensed it. Is there any way it can be unlicensed? The asset id is  #399833236

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Enthusiast ,
Feb 27, 2022 Feb 27, 2022

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You aren't able to "unlicense" an image, but Adobe may, at their discretion, give you a replacement credit.  For credits you will need to contact Customer Care.  You can begin a secure chat session by clicking on the chat icon on the bottom right corner of this link:  https://helpx.adobe.com/contact.html

 

adobe chat help.jpg

 

 

Note:  Pop-up blockers need to be disabled and cookies need be accepted for the chat to work.  It is an automated chat system, but if you would like to chat directly with a person, type in AGENT.


Rob R, Photographer

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Adobe Employee ,
Feb 28, 2022 Feb 28, 2022

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Hello Trisha23350112n8dm, 

I have verified that you have licensed asset #399833236 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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New Here ,
Feb 28, 2022 Feb 28, 2022

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Thank you! The asset has been deleted. 

 

Thanks!!!!

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