How long do I need to wait for a reply from a technical support agent?

[Dkpjones]

I started the one year of free cloud for being a Adobe stock contributor in September and then was shut down saying the free trial period was over.  I discovered that my Adobe account email is different from stock contributor account but need a company tech to merge the accounts.  It has been more than 24 hours of trying and waiting.  How long do I need to wait for a reply from a technical support agent?  It is getting really frustrating.  Thanks in advance.

[jane-e]

Hi
I’ve moved this from “Get Started” to “Adobe Stock” where you are more likely to get a proper response.
~ Jane

[Nancy OShea]

Here in the US, this is a holiday weekend. 

[MatHayward]

I believe this issue has been resolved. If you still have questions or concerns, please contact me by responding to the email I sent you notifying I was closing your case and I'll get back to you as soon as possible.

Thanks,

Mat Hayward 

[Dkpjones]

I got my Stock Contributor account back but still no LR or PS.  The one year bonus code only lasted a month and now I need to call about a deal so I don't lose my library or edits.  Adobe stressed me out and I had to take a break.  The bonus code was a curse for me 😞