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How to report Stock being different upon download?

New Here ,
Apr 24, 2023 Apr 24, 2023

Hi. I just downloaded a stock vector (two people talking) and opened it to find a completely different graphic (stylised lion's head). The stock numbers are the same, so the file seems to have been swapped out at some point. How can I report this to Adobe so they can fix the error?

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Asset Quality
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correct answers 1 Correct answer

Adobe Employee , Apr 24, 2023 Apr 24, 2023

Hello, I've verified the issue and granted you a replacement license. Unfortunately the original was not uploaded correctly and if the contributor does upload a correct version in the future it will be under a new file number. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

mismatch vector 257756162.PNG

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Community Expert ,
Apr 24, 2023 Apr 24, 2023

Perhaps @Contributor1 can help with this problem.

Jill C., Forum Volunteer
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Adobe Employee ,
Apr 24, 2023 Apr 24, 2023

Hello, I've verified the issue and granted you a replacement license. Unfortunately the original was not uploaded correctly and if the contributor does upload a correct version in the future it will be under a new file number. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

mismatch vector 257756162.PNG

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New Here ,
Apr 24, 2023 Apr 24, 2023
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Thank you for your help!

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