I accidentally downloaded a template when I was trying to view it. Can I get it rebated and removed?

[donnab59243069]

How do I request a rebate for an accidental download of a template (which I have never purchased a template before)? I was trying to view it larger and hit the licenced button by mistake. I'd want to delete it and have the credit replaced as I it won't work for me. Thanks. 

[Vani_100]

Hello donnab59243069,

Can you share Asset ID of Templates accidentally licensed. 

[donnab59243069]

Item #326148992

[Vani_100]

I have verified that you have licensed 326148992 asset ID and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!!

[donnab59243069]

I will delete it off my computer. Did the number of assets I have available to purchase increase by 1? or how does the replacement work?

[Vani_100]

yes it will increase by 1.