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I can't cancel my Adobe Stock and it keeps charging me

New Here ,
Feb 10, 2023 Feb 10, 2023

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Help - I can't cancel my Adobe Stock and it keeps charging me

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Community Expert , Feb 10, 2023 Feb 10, 2023

Why can't you cancel? And yes, subscriptions continue until cancelled. 

 

Self cancel your subscription: https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

 

If that does not work, contact Adobe customer support: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the inter

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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Why can't you cancel? And yes, subscriptions continue until cancelled. 

 

Self cancel your subscription: https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

 

If that does not work, contact Adobe customer support: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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